Email is the fastest way to reach us. Write from the address on your NEXUS account so we can find you.
Payments, renewals, plan switches and refund requests.
[BILLING SUPPORT EMAIL — REQUIRED BEFORE LAUNCH]
Sign-in problems, bugs, or something not working in Forge or Pulse.
[SUPPORT EMAIL — REQUIRED BEFORE LAUNCH]
Copies of your data, your consent record, or account deletion.
[SUPPORT EMAIL — REQUIRED BEFORE LAUNCH]
A purchase a minor made without permission, an account held by someone under 11, or a request to review or delete a younger builder's account.
[SUPPORT EMAIL — REQUIRED BEFORE LAUNCH]
We aim to reply within 3 business days.
Operated by [LEGAL BUSINESS OR LICENCE HOLDER NAME — REQUIRED BEFORE LAUNCH] · Dubai, United Arab Emirates
Before emailing about money, it may help to read the refund and cancellation policy or the terms.